Arabi Emirates Co. (Branch of Arabi Company (LLC) Kuwait) maintains the https://www.arabiemirates.com/ Website(“Site”)
Terms and Conditions
- “United Arab of Emirates is our country of domicile” and stipulate that the
governing law is the local law.
- Visa or MasterCard debit and credit cards in AED will be accepted for payment
- We will not trade with or provide any services to OFAC and sanctioned countries.
- Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.
- Cardholder must retain a copy of transaction records and Merchant policies and rules.
- User is responsible for maintaining the confidentiality of his account.
Privacy Policy
- All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties
- Arabi Emirates Co. (Branch of Arabi Company (LLC) Kuwait) will not pass any debit/credit card details to third parties
- Arabi Emirates Co. (Branch of Arabi Company (LLC) Kuwait) takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, ( https://www.arabiemirates.com/ ) cannot guarantee the security of any information that is disclosed online
- Arabi Emirates Co. (Branch of Arabi Company (LLC) Kuwait) is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.
- The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.
Delivery Policy – Products
We deliver our products within the UAE mainly in Dubai. Which will be done by a third-party courier.
Delivery shall be in 2-3 working days. The shipping fee is Flat Rate AED 10.00.
If there will be any delay in the delivery time of the item you have ordered we will contact you with a new dispatch time, if the new timeline is acceptable to you we will process your order, or you can choose to cancel the order and get your money refunded.
Refund Policy
Refunds will be made onto the original mode of payment and will be processed within 10 to 45 days depends on the issuing bank of the credit card.
We accept returns within 7 days of receipt (except Safety Equipment Items), only if their delivery packaging has not been opened or the products are damaged or wrong product. Please notify us and return the box in its original packaging. In such instances, we will do our best to send you another or refund the payment.
We can only accept returns of products that have not been tampered with, are sealed and remain in the original packaging. If all these conditions are met, please ship your products back to us with all accessories, instruction booklets, etc. that came with the pack (if any) using a registered courier service and we will issue a full refund. Please note that we reserve the right to refuse any returned shipments if the product has been used or tampered with. Shipping & Handling fees are non-refundable.
In the event wrong product is delivered kindly send us an email at sales@arabiemirates.com or arabiemiratesdxb@gmail.com and will be happy to assist you.
Warranty
In the event that your purchased product malfunctions under warranty, kindly send us an email at service@demolive.online or arabiemiratesdxb@gmail.com with proof of purchase, images and description of the problem and our dedicated service team will assist you with repairs or replacement. Again, we reserve the right to replace or repair the product.
Cancellation Policy
You may cancel your order immediately prior to shipping for any reason.
